{"id":1564,"date":"2025-05-13T10:19:28","date_gmt":"2025-05-13T10:19:28","guid":{"rendered":"https:\/\/onaplate.ae\/?page_id=1564"},"modified":"2025-05-13T10:20:19","modified_gmt":"2025-05-13T10:20:19","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/onaplate.ae\/ar\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1564\" class=\"elementor elementor-1564\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f2c9f2 e-flex e-con-boxed e-con e-parent\" data-id=\"5f2c9f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b469390 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"b469390\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"2453\" data-end=\"2586\">We understand that plans can change. Our cancellation policy is designed to be fair to both our customers and our kitchen operations.<\/p><h3 class=\"\" data-start=\"2588\" data-end=\"2612\">1. Individual Orders<\/h3><ul data-start=\"2613\" data-end=\"2763\"><li class=\"\" data-start=\"2613\" data-end=\"2693\"><p class=\"\" data-start=\"2615\" data-end=\"2693\">Orders can be canceled up to <strong data-start=\"2644\" data-end=\"2692\">1 hour before the scheduled preparation time<\/strong>.<\/p><\/li><li class=\"\" data-start=\"2694\" data-end=\"2763\"><p class=\"\" data-start=\"2696\" data-end=\"2763\">Orders canceled after this window may not be eligible for a refund.<\/p><\/li><\/ul><h3 class=\"\" data-start=\"2765\" data-end=\"2789\">2. Catering Services<\/h3><ul data-start=\"2790\" data-end=\"2983\"><li class=\"\" data-start=\"2790\" data-end=\"2875\"><p class=\"\" data-start=\"2792\" data-end=\"2875\">For catering bookings, cancellations must be made at least <strong data-start=\"2851\" data-end=\"2874\">48 hours in advance<\/strong>.<\/p><\/li><li class=\"\" data-start=\"2876\" data-end=\"2983\"><p class=\"\" data-start=\"2878\" data-end=\"2983\">Cancellations made within 48 hours may incur a partial charge to cover ingredients and preparation costs.<\/p><\/li><\/ul><h3 class=\"\" data-start=\"2985\" data-end=\"3005\">3. How to Cancel<\/h3><ul data-start=\"3006\" data-end=\"3122\"><li class=\"\" data-start=\"3006\" data-end=\"3122\"><p class=\"\" data-start=\"3008\" data-end=\"3122\">To cancel an order, please contact us directly via phone or email with your order number and cancellation request.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>We understand that plans can change. Our cancellation policy is designed to be fair to both our customers and our<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1564","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/onaplate.ae\/ar\/wp-json\/wp\/v2\/pages\/1564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onaplate.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onaplate.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onaplate.ae\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/onaplate.ae\/ar\/wp-json\/wp\/v2\/comments?post=1564"}],"version-history":[{"count":4,"href":"https:\/\/onaplate.ae\/ar\/wp-json\/wp\/v2\/pages\/1564\/revisions"}],"predecessor-version":[{"id":1568,"href":"https:\/\/onaplate.ae\/ar\/wp-json\/wp\/v2\/pages\/1564\/revisions\/1568"}],"wp:attachment":[{"href":"https:\/\/onaplate.ae\/ar\/wp-json\/wp\/v2\/media?parent=1564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}